You will be in-charge of the daily functioning of the hotel and staff. If you are a quick decision maker with pleasing personality and professional attitude, this job may be for you.

• Financial management of all hotel services
• Recruit and manage quality staff
• Engage customers and look into customer queries/complaints
• Supervise the hotel premises and address any issues
• Ensure complaince of the hotel with statutory norms of health and safety
• Analyse financial records and devise marketing strategies accordingly
• Drive business effectively

You will be responsible for maintaining customer satisfaction by listening to client requirements and taking prompt action. You will be the interface between the sales team and customer service.

• Achieve sales target for a portfolio of accounts
• Effective communication and quick resolution of client issues
• Maintain repeat business and identify new sales opportunities

You will be required to assist the Accounts Manager in the delivering a pleasant customer experience.

• Overseeing of account receivable and payable from time to time
• Process all bills in time to avoid any inconvenience
• Prepare sales reports to be presented to senior management
• Compute taxes and prepare file returns
• Provide all statistical information to be submitted to Govt.

You will be heading the office and your skills and attitude will decide the first impressions of any guest to the hotel.

• Overseeing administrative activities
• Staff supervision
• Handling room availability
• Coordinating all front desk activities like calls, reservations and guest services
• Ensuring timely customer service
• Attending to customer complaints and resolving them quickly
• Preparing and monitoring office budget

• Greeting each guest
• Filling their registration form and assigning rooms
• Handle payment procedures
• Track room availability and manage check-in and check-out timings.
• Handle calls with proper etiquette
• Report any unusual occurrences or requests to the front office manager
• Maintain a clean and clutter-free front desk area

• Rooms are made as per company standard
• Develop and implement housekeeping procedures
• Maintain sufficient stock of housekeeping supplies
• Prepare annual housekeeping budget
• Resolving guest complaints
• On-the-job training of new staff
• Coordinating preventive maintenance of rooms

Your role is to supervise and coordinate the activities of room keepers and direct all daily housekeeping functions.

• Serve as a communication interface between guests and housekeeping staff.
• Coordinate assigning of work according to the list of vacant rooms to be cleaned and prospective checkouts.
• Communicate effectively with the Front Office and other departments
• Schedule cleaning of different sections of the hotel and major periodic cleaning projects
• Attend to guest complaints
• Monitor housekeeping inventory and prepare store requisitions

Your responsibility is to perform the routine cleaning and servicing of rooms of the hotel and report any damages/issues to the housekeeping supervisor.

• Making the bed
• Dusting
• Cleaning the floor and bathrooms
• Replenishing room and bath supplies
• Food and Beverage

Your responsibility is to perform the routine cleaning and servicing of rooms of the hotel and report any damages/issues to the housekeeping supervisor.

• Making the bed
• Dusting
• Cleaning the floor and bathrooms
• Replenishing room and bath supplies
• Food and Beverage

You chief role is to coordinate the operations of the restaurant so that customers have a smooth dining experience.

• Recruit and manage staff
• Greet customers and organize table reservations
• Check stock levels and order supplies
• Maintain high levels of hygiene, health and safety
• Analyze sales levels and organize promotional offers

You will be the ‘face’ of the restaurant, the first person the customers will see.

• Greeting the customers and making them seated
• Allotting reservations, changing them when necessary
• Offering guests the menu, and information about any special offers
• Overseeing the waiters and stewards

You are responsible for keeping the entire restaurant clean and neat.

• Cleaning dishes and utensils
• Cleaning cooking equipment and kitchen counters
• Cleaning up spills, replace table cloth and return tables to original settings for new customer

You are responsible for the hygienic preparation of food and its aesthetic presentation to guests.

• Inspect supplies and kitchen area for conformance to health, hygiene and safety standards
• Instruct other cooks in the preparation, cooking, garnishing and presentation of food
• Recruit cooks and other staff
• Decide pricing of items on menu

Your job is to work according to the directives of the chef.

• Preparing, cooking and presenting dishes of your specialty (South/North Indian/Nadan)
• Helping the head chef develop new menu additions
• Follow high standards of hygiene and safety
• Minimize wastage during food preparation to improve profit margins

• Support the CPD in daily work
• Control food stock
• Maintain hygiene of the work areas
• Ensure highest quality and consistency of food prepared

You are responsible for the maintenance of kitchen work areas, cooking equipment and utensils.

• Clean utensils, work tables, fridge etc according to sanitary standards
• Mop clean the kitchen floor
• Remove trash
• Transfer supplies and equipment within the kitchen
• Perform any other duties as assigned
• Maintenance

Your role is to oversee the maintenance and repair of hotel equipment.

• Inspect hotel areas for any issues
• Address complaints in a timely, effective manner
• Do preventive maintenance for guest rooms as per schedule
• Oversee repairs including those of plumbing, mechanical, electrical, furnishings and fixtures, etc

You will be carrying out all the repairs in the hotel, under the guidance of the mechanical engineer.

• Perform repair and maintenance of electronic systems, mechanical and general building management.
• Perform preventive maintenance activities on all hotel equipment
• Behave cordially with guests and attend to complaintsschedule

You are in charge of all activities to promote the hotel and attract revenue.

• Oversee all promotional and marketing activities
• Work closely with other hotel staff to ensure customer satisfaction
• Oversee online digital marketing activities
• Stay updated with latest trends affecting hotel management and implement changes
• Work towards better customer relationships

Your responsibility is to oversee the security guards and ensure a safe and secure environment in the hotel.

• Assigning areas to the patrolling officers
• Develop safety plans for the hotel premises
• Monitor electronic surveillance equipment
• Conduct regular inspection and look out for possible security issues
• Work towards better customer relationships

• Regular patrol of the area assigned watch out for any unusual occurrences
• Prepare daily logs and report any incident to Security In-charge
• Respond quickly and correctly in a crisis
• Receive guests and show them the entrance
• Do other duties as assigned