Bhasuri Inn, a leader in innovative hospitality trends, owns a special place in the hearts of travelers to Guruvayur. We love to embrace the new and strive to give the millennial generation the high-tech experiences they look for.
Enter 2017, and the world is seeing a phenomenal growth in the hospitality industry. As the industry continues to reinvent itself with new technologies and trends, it is important for us hoteliers to stay tuned to the latest trends in line with present day demands of customers.
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1) Hotels are getting smarter
Today’s travelers are always busy and on the go. They prefer speedy services and a multitude of options so they can play while they work, make business deals over dinner, and basically save on time at every opportunity. They are also technology savvy, and need to be virtually connected at all times. Keeping this in mind, hotels are bringing in new concepts like self check-in availability in the lobby, in-room Netflix, free wifi, Apple tv services etc so that the millennial guest is kept happy. Infact, free wifi is considered a necessary service, just like providing a bathroom.
2) Technology-enabled room service
Present-day hotels are evolving to changing customer preferences. Guest request services can be made through simple text messages, as texting is becoming more popular than actual phone calls. Can’t find the landline anymore in your hotel room. Use your mobile instead, and your texts are immediately responded to.
There are mobile apps available for guests to control air-conditioner settings, request room service, state dietary requirements and even access rooms. Key less entry is increasingly becoming common today.
3) Hotel revamping
Today’s millennial generation likes to travel cheap, hence hotels are focused on reasonably priced menus and services, with focus on lifestyle, locality and insider knowledge. Millennials are quick to criticise over social media, so active social engagement and follow through of commitment to customers is a high priority task for all hoteliers.
Hotel spas, yoga retreats, cooking classes for a healthy lifestyle,etc give hotels a competitive edge as health is a big-time priority for the present-day generation.
5) Hotels go eco-friendly
The global trend is shifting towards eco-friendly living, and hotels are joining the bandwagon in a big way. Commitment to sustainable practices, lowering of greenhouse emissions and water-conservation strategies are blooming trends.
6) Concept hotels
Undersea resorts, hotels shaped like the full moon, designers are thinking of all possible ways to lure customers looking for the perfectly unique experience.